Our QMS enables us to "build quality into" the products, rather than merely "inspect for quality" after the products are developed. The Relex QMS ensures that we appropriately manage and control all activities associated with product quality, including:
	Design Purchasing Manufacturing Quality Control Production		Packaging Handling Storage Shipping Servicing

The Relex QMS documentation is divided into several sections, each one containing explicit procedures and processes to follow to maintain the quality of our products and services. They provide benchmarks for our current operations, and serve as the means to expand and improve future operations.

Management Responsibility
Our executive management is ultimately responsible for establishing and enforcing the Relex QMS. They communicate its goals and importance to the Relex staff, establish the quality policy and our quality objectives, review and revise the Relex QMS, and provide the resources necessary to uphold the standards set in place.

Resource Management
The Relex QMS provides for the acquisition and distribution of the resources (people, suppliers, information, work environment, etc.) needed to produce our software and services at the highest possible levels of quality and customer satisfaction. This also applies to personnel training in individual disciplines as well as in Relex corporate and QMS policies. Relex employees know the importance of their activities, and how they help to achieve the corporate quality objectives.

Product Realization
To ensure that Relex products meet development and market expectations, the Sales and Technical Support departments contribute product input through customer suggestions and feedback, industry research, and hardware and software capabilities. The Software Development Manager reviews the design outputs, determines their compatibility with customer requirements, and evaluates the impact of all potential changes on the project. All product development takes place in-house, and is subject to the rigorous specifications of the Relex QMS. All products are verified by Development against the product specifications, and validated by Quality Assurance. In some cases, customer feedback may be requested as part of validation efforts. Verification and validation records are kept to measure the relative quality of the software and its suitability for release.

Measurement, Analysis, and Improvement
The Relex QMS establishes a corporate-wide philosophy of continual improvement. The Relex quality policy and quality objectives drive our improvement efforts. We can determine areas for improvement by analyzing past performance data and customer feedback. We investigate the causes of nonconformities and take appropriate actions to ensure that they do not recur. All preventive and corrective actions are recorded and stored for future reference.

QMS Diagram
The diagram below depicts the relationship of the Relex QMS process flow.