Getting the Most out of Incomplete Warranty Data
A Practical Solution for Using Incomplete Warranty Data for Failure Analysis

Warranty data is a valuable source of information for analyzing the failure characteristics of your product. Knowing the failure trends of your products provides an array of benefits, including the ability to predict future returns, to estimate warranty-related claim costs, and to monitor product quality.

Typically, a reliability engineer uses complete warranty data in order to perform failure analyses. Obtaining complete warranty data means that a systematic and well-organized approach to warranty information collection is in place. In real-world scenarios this is often difficult or not possible. In these cases, you may only have partial warranty information, or an incomplete set of warranty data.

Recognizing that many companies have incomplete warranty data, Relex engineers developed a new approach to maximize the potential of this still valuable information. The methodology for this new technique was presented at the 2008 Reliability and Maintainability Symposium (RAMS) and Karen Mohan, the presenting engineer, received the Evans-McElroy Best Paper award for her work. For an overview on this Relex engineers’ methodology for maximizing the use of incomplete warranty data, click here.

Register for Relex Reliability Software Training

Register now to attend an upcoming three-day Relex Reliability Studio training course. Relex-hosted training incorporates lectures, hands-on examples, and question-answer sessions on Relex software modules. Relex training classes have a great deal to offer all reliability professionals, and they benefit both novice and advanced users of our software products. Register by clicking here.

For information about all Relex Training offerings, click here to visit the Product Training area of our Web site.

Attend a Free Relex Webinar

See a quick overview of Relex Reliability Studio or find out more about one of the Relex modules without leaving your office by attending a Relex Webinar. A Relex Webinar is a free, interactive seminar, enabling you to watch the presenter use Relex Reliability Studio in real time and get immediate answers to your questions. All you need to join a Relex Webinar is Web-browsing software, an Internet connection, and a separate telephone line.

For more information and to register for a Relex Webinar, click here to visit the Webinar page of our Web site.

Download Studio 2008 Help and Documentation Updates

Online help and user documentation updates for Studio 2008 are available to download from the Online Support area of the Relex web site. This online help update will replace the help files that are installed on the Relex Server with the most recent help files available.

Quickly Create an Excel Spreadsheet from a Relex Table

Did you know that in Studio 2008 you can create a Microsoft^® Excel^® spreadsheet from any Relex table such as the System Tree, RBD Table, or FMEA Worksheet? To do so:

• Ensure that the desired table is active. If it is not, click on the table’s header.
• Select Tools > Create Excel Spreadsheet.

Creating an Excel Spreadsheet from Relex table data has never been easier!

Relex saves the table data to a Microsoft Excel spreadsheet and then opens this file. The spreadsheet includes all of the information in the table along with the column headers. This process can be helpful for power users who may want to perform additional data analytics outside of Relex.

Here’s an extra tip within a tip. For even faster creation of a spreadsheet, simply click the Create Excel Spreadsheet button on the Standard toolbar instead of selecting the command from the Tools menu.

Don’t forget that you can also access the Create Excel Spreadsheet command with
the click of the button on the Standard toolbar.

Relex Software is committed to providing you with the support you need. Our staff is ready to help you in any way we can. Contact us by phone at 724.836.8800, or send an e-mail to info@relex.com.

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Copyright © 2008 Relex Software Corporation. All rights reserved.

This Reliability eFlash is provided for information purposes only, and the contents hereof are subject to change without notice. This document is not warranted to be error-free, nor is it subject to any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. We specifically disclaim any liability with respect to this document, and no contractual obligations are formed either directly or indirectly by this document. This document may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without prior written permission.

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